Integrating TourTools® into your office will result in dramatic increases in staff member efficiency. The design of the software enables these increases in a number of ways. The information required to manage and operate the business moves through the company much more quickly and with far greater organization and accountability.
Standard documents are "form" based so it takes only seconds to print receipts, invoices, rooming lists, departure lists, vendor requests or reconfirmations.
Sales and financial reports no longer require the intervention of a staff member for preparation; anyone with the proper password level access can generate a wide variety of management, operations, sales or financial reports in just a few moments.
Staff members with product knowledge can set up 3 to 4 times the number of itineraries in the amount of time that it normally takes to set up one itinerary. Once these tours are created, other staff members with less operational experience can duplicate and modify the itineraries, easily adapting them to the needs or date requests of other groups.
Management can impose and monitor an extensive range of business rules and deadlines for all mission-critical processes and events of the business operation. Extensive to-do lists can be set up and monitored, the record keeping involved is effortless and many actions that must be taken are automated as well. The business rules and knowledge programmed into the system by the management permits lower-level staff members to perform duties in a precise manner freeing up more experienced staff members to develop projects more suitable to their experience level and ultimately more profitable for the company.
Many businesses are able to benefit from the increase in office efficiency by reassigning staff members to more profitable positions such as selling by eliminating or reducing job positions that are predominately clerical/reporting in nature. With a staff of 15 it would be very likely that management could reassign 2 or 3 staff positions.