I’ll admit it, I do it frequently, maybe more often than I should. You’ve probably done it too. Amazon, TigerDirect and even my electric company have made it very easy to pay online for goods and services with a credit card. If you haven’t done the same for your customers, maybe you should?
Adventure operators strive to provide their guests with an optimum adventure experience and at the same time operate their businesses in manner that expresses a deep appreciation and commitment for preservation of our natural ecosystems. This is no mean feat and many are leveraging technology to make it happen.
To paraphrase Charlie Dickens, for travel professionals, it is the best of times and the worst of times. The economy has been a mega-party-pooper, but, on the other hand, the tools to help us do our jobs have never been better. In this issue we are looking at itinerary planning so here is my techno-take on the subject.
No one would deny that our options for communicating with clients and vendors have increased, but our phone is still the go-to gadget for getting the deal done. Many businesses are still using technology not far removed from the device that Alex Bell used to reach out to his BFF Tom Watson, and hey, it works. Bell’s wax cylinder gramophone worked, too, but we’ve moved on. There are sound reasons to move ahead with newer phone technologies.
“Doing more with less,” is a common theme as we roll into Spring 2009. Most SYTA operators will tell you that the number of group bookings is good but group size is down. Bottom line, it’s not going to be a banner year.
Taking time to plan now for 2009-2010 can pay big dividends especially when it comes to office automation. TourTools® can dramatically improve your sales process and can introduce efficiencies that will spread throughout the office – saving you time and making you more profitable.
Proposals In Minutes
I recently stumbled upon this "feature" quite by accident and spent a couple of hours trying to track down the problem. What was happening was that IE6 would crash as soon as the page would render, but the page would render fine in IE7, FireFox and every other browser I tried. Consider the following code:
What do you get when you combine the power, security and reliability of TourTools reservations and operations software with the vast network of the Web? You get TourTools Online, an array of web-browser tools to connect to your clients, deliver buying opportunities and provide fulfillment services.
In an effort to make it easier for our clients, new and established to reach us, we have implemented a centralized phone system.