Lynne serves as lead trainer for TourTools®. With more than 30 years in the group travel industry, Lynne served as Vice President of Operations for a large Grand Rapids, Michigan based European tour operator, and became an end-user of TourTools® while working in offices in Houston, Texas; and Columbus, Ohio. During that time, Lynne was involved in the selection, installation and implementation of several reservation and network systems; and spent a great deal of time on staff training, troubleshooting and problem solving.
For 10 years, Lynne worked in technical support and training for TourTech Systems, Inc. This combination of travel industry experience and technical knowledge brings a unique perspective to her work with TourTools® clients.
Not surprisingly, Lynne has traveled extensively in the US and abroad. Her favorite destinations are those with historical significance, and – being a huge fan of Frank Lloyd Wright – she loves to visit sites designed by the famed architect.