What is TourTools v5?
TourTools v5 is a powerful, highly comprehensive, customizable database management system. It contains a robust CRM, email functionality, tour/bookings/operations functionality, inventory control, and extensive reporting. The same easy to learn software, with more power and efficiency.
Increase efficiency and free up your staff to do more with their time.
Designed by a veteran tour operator, TourTools Back Office has it all.
TourTools v5 Key Features & Optimizations
In developing TourTools® we had two basic goals in mind; first, automate virtually every task that must be performed in a package tour operator’s office, and second, make it simple enough so that everyone will actually use it.
- New cleaner and more intuitive user interface
- Significant reporting workflow improvements and several new powerful reports
- New Enhanced Email Module for more powerful email marketing and campaign tracking; eliminated the need for an email plugin
- Integration with MailChimp for contact synchronization and management
- Integration with DocuSign for contracts, terms and conditions, and other client documents
- Improved QuickBooks interface and workflow; new compatibility with QuickBooks Online
- Optimized for the cloud and optimal performance on remote servers
- The ability to quickly change dates for tours
- New TourTools Payment Gateway to save customers money on transaction fees
- ACH payment processing to save customers money on transaction fees
- Improved Client Module to facilitate additional contacts
- Improved Bookings Module provides “shopping cart” style workflow for multiple passenger bookings; grace periods for bookings
- Improved fundraising functionality to allow payment distribution from a single source
- Improved access to data export functionality from primary areas of the system
- Improved security and user access management
- Duplicate management/merge functionality for the client module
- Guide Management and Reporting
“I absolutely LOVE the TourTools software! It is completely revolutionizing how we do business, allowing us to be much more efficient and effective. The system helps us offer better customer service with quicker response times to client needs. Working with the TourTools support team has been a fantastic experience! They are very responsive and very patient with all my questions as I’m learning the system! They are also quick to offer answers and solutions to my questions, including countless customizations to the program to make it work for my company with all our varied customers’ travel needs and reservations. And the best bonus is that they are very friendly and courteous! I feel like I have made new friends within the TourTools team that I enjoy chatting with on a regular basis!”
Amy SpearVP of Sales & Tour Operations, Southern Escape Tours