TourTools^® Back Office System

Our powerful CRM stores vital information from conversations, follow-up reminders to the passenger’s personnel information passport numbers, frequent flyer, medication, client preferences. From bulk emails to individual correspondence, TourTools^® provides everything you need for optimal, efficient, passenger correspondence and marketing.

➢ Multiple mailing groups customized for your needs, unlimited list management

➢ Email – individual and bulk with tracking

➢ Track all relevant client information – passport, health, performance groups, diet, etc.

➢ Travel history screen gives passenger’s travel history

➢ Sales Summary Report lists all tours with total sold-to-date and final payment due dates

➢ Tour Listing offers a complete listing of all tours with departure dates, cancel and review dates and number of seats available

➢ Profit & Loss Report displays financial picture, based on current bookings

➢ Create unlimited packages, allowing for senior, adult, student and/or child pricing, options, pre and post tour packages

➢ Automatic inventory control by room and/or per person

➢ Duplicate departures with the click of a button; handy for repeating tours or proposals

➢ Cancel tour script automatically sends a message to all staff updating them on the cancellation

➢ Operate tours under different division names, will automatically change logos   on client correspondence

➢ Reservations taken as an entire group or individually

➢ Enhanced management of defaults for deposits and cancellation penalties; can assign defaults based on tour type or other characteristics; amounts can be dollar or percent; unlimited number of deposit dates

➢ Cancel & re-book feature automatically moves passenger names and payments to a new reservation

➢ Invoice individually to each traveler in the group or build your own “group leader” invoice

➢ Options and packages can be assigned to specific passengers

➢ Provides “oversold” warning to prevent accidental overbooking; waitlist or cancel passengers

➢ Select specific motorcoach seat for each traveler, print seating chart

➢ Load unlimited product and services for a vendor, can be loaded with inventory or without, with prices or without

➢ Load net prices and pre-set selling prices, allows flexibility in quoting packages

➢ Prices can be loaded in vendor’s currency, rates are converted for pricing in US dollars and your financial reports

➢ E-mail directly to Vendor and track correspondence

➢ Ability to store multiple price structures (such as high season, low season or even by menu choice) for the same vendor

The TourTools^® Operations module allows you to prepare custom rooming and passenger lists by vendor, calculate tour expenses due by vendor and email documents directly to the vendor.

➢ Vendor Usage Report shows total passengers and total paid by booking; perfect for negotiating better rates

➢ Currency conversion included; automatically converts your profit & loss statement to your native currency

➢ Run report showing all checks to be written, select those you wish to print, with QuickBooks option the payables can be transferred directly to QB and checks printed

Easily integrate TourTools^® with QuickBooks to automate accounting functions.

➢ QuickBooks Desktop

➢ QuickBooks Online

Easily integrate TourTools Online with your website. Increase sales and lower your operating costs by providing your clients easy, secure access to:

➢ Online tour schedules and itineraries

➢ Check for availability and pricing

➢ Make bookings with deposits

➢ Change passenger names

➢ Request changes or cancellations

➢ Request information or brochures