Client Details

When a traveler creates a new account on your website, in TourTools Online, it shows up as a new Client record in the Clients module of TourTools Back Office – along with all of the address and contact information provided at time of account creation.

!If an existing Client wants to book a Tour online, they already have an account and should not create a new account on your website – this will create a duplicate record in your Client module, which can be problematic.

To look up or reset the account password for any Client, Click on the DETAILS button and navigate to the Web tab.

If you have any questions that are not answered here Contact TourTools Support for assistance.