According to the National Retail Federation (NRF), small to medium sized businesses that specialize in retail will receive as much as 40% of their annual revenue in November and December. The holiday season is a critical time of year for almost everyone, with brisk business for restaurants, caterers, and other service-based businesses as well—but what about tour companies?
A bad review is something that strikes fear into the hearts of business owners everywhere. A one or two star review dragging down your business rating can be as painful as a physical blow, but it doesn’t have to be. With proper management, negative reviews can actually help your business.